This document (7005674) is provided subject to the disclaimer at the end of this document.
Environment
Novell GroupWise 8
Novell GroupWise 7
Situation
Installing GroupWise Webaccess Agent or GroupWise Internet Agent (GWIA) on Linux can display an LDAP container containing garbage characters. If the desired context is represented by the garbage characters and trying to move forward with the install, an error "An Attempt to Add an Object to the Directory Failed (ad25)".
Resolution
The problem is caused by an "Other Name" associated with the container name. To work around the issue, temporarily remove the value in the "Other Name" field.
Steps:
1. Open ConsoleOne and locate the container that shows badly during the install. Open the properties of that container.
2. Under the General | Identification tab, search for the "Other name" field and remove the contents of that field.
3. If dealing with a multi server tree environment, allow the change to propagate to the other servers.
4. Retry the installation
Status
Reported to Engineering (Bug #594070)
Document
| Document ID: |
7005674 |
| Creation Date: |
04-06-2010 |
| Modified Date: |
04-06-2010 |
| Novell Product: |
GroupWise |