Wireshark-users: Re: [Wireshark-users] Determine Streaming Problem

From: "Boonie" <newsboonie@xxxxxxxxx>
Date: Sat, 5 Nov 2011 17:42:21 +0100
Hi Alex,
 
I would filter just on the IP of the server with which your communication is. So, first do a nslookup. If you take this approach, you give them all that is relevant.
 
But, the source of the issue is possibly in your NAT router. Are you using the same equipment? If not, can you switch back to the other equipment to test with?
 
Dave
 
----- Original Message -----
Sent: Friday, November 04, 2011 1:05 AM
Subject: [Wireshark-users] Determine Streaming Problem

I recently switched to a new ISP and now any video streams that I watch end up buffering.  Both ISP's are resellers of the same network (Bell Canada) and the ISP claims that the speed is the same.  Online speed tests confirm that the speed looks okay, but video streams always buffer now (they very rarely did before) and downloading is much slower.  How can determine the source of the problem using WireShark?  Is there a particular capture+analysis I could run and forward to the ISP to show them that there is a problem (I suspect there might be some throttling going on somewhere since the problem is more noticeable during peak hours).
Thanks.