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Hi Dustin,
If the playback proves that there is no problem at
the point where you captured the packets but the internal user is complaining,
move closer to that user. Maybe even use a SPAN port on the switch which has the
user device connected.
Dave
----- Original Message -----
Sent: Thursday, September 09, 2010 2:06
AM
Subject: [Wireshark-users] Analyzing RTP
Streams
I am trying to diagnose a VOIP issue. When I play the call it
sounds fine. The call doesn't have any dropped packets. It does say payload
changed to PT=0. The mean jitter was 1.29 ms, Max jitter was 12.64 ms. and the
max delta was 22.93 ms. The internal caller hears the end users voice drop
every other word. The outside caller doesn't have any issues. I believe this
is a network issue but Im not able to pin point it. I guess I don't quite know
how to read the RTP analysis screen.
Any help you can provide would be
grateful.
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