[Martin Visser <martinvisser99@xxxxxxxxx>]

Vincent,

You indicated that you are trying to "understand any problem when a customer using our application across Internet.". You need to describe more clearly what the problem you are seeing is for us to be able to help. Is it unreliable (not connecting/disconnecting) or slower throughput than expected, or some other error reported by the application or user.

From what you have described it seems like you probably have normal congestion going on, and TCP is using one of the various mechanisms it has to recover from it. Without seeing a packet capture (probably you should be this at client and server end if possible) as well as an understanding of the network topology (is it LAN/WAN or Internet?) it is pretty hard to diagnose.

Regards, Martin

MartinVisser99@xxxxxxxxx

On Wed, Mar 31, 2010 at 11:15 PM, vincent paul <amoteluro@xxxxxxxxx> wrote:

Hi Martin,

 

I google around I found one people had the same problem(similar to mine at server side) with wireshark capture, but there was no resolution.  Please take a look and give some thought.

 

http://episteme.arstechnica.com/eve/forums/a/tpc/f/469092836/m/675009277831

 

regards,

PV

--- On Wed, 3/31/10, Martin Visser <martinvisser99@xxxxxxxxx> wrote:

From: Martin Visser <martinvisser99@xxxxxxxxx>
Subject: Re: [Wireshark-users] Dup ACK #1
To: "Community support list for Wireshark" <wireshark-users@xxxxxxxxxxxxx>
Date: Wednesday, March 31, 2010, 1:37 AM

Duplicate ACKs are pretty common when you have congested network. If the client is expecting more data and doesn't receive it in time 9maybe 250ms) then it will send another ACK in the hope that the data it is missing/waiting on will be resent.

You haven't indicated what problem you are chasing. If you send a small sample capture that would be useful.

Regards, Martin

MartinVisser99@xxxxxxxxx

On Wed, Mar 31, 2010 at 3:58 PM, vincent paul <amoteluro@xxxxxxxxx> wrote:

Hi All ,

 

I looked at two traces captured at user's side: one going thru proxy and one bypassing proxy and observed a lot of Dup ACK #1.  Both traces are  traffic of HTTP download's file from server.  I have the following observations and could not find any explanation

 

1)Traffic going thru proxy:  User always sent double ACKs (one ACK(len=0) and  its Dup ACK #1(len=0) immediately). No Dup ACK problem from server side

 

2)Traffic bypassing proxy: server, most of the time, sent out double ACK (ACK(len>0) and its Dup ACK #1 (len=0)) with a time period.  This means:

 

Server---> user: seq=1000 Ack=210 len= 1460

Server----> user (dup Ack #1) seq=2460, Ack =210 len=0

.

.

.

Normal TCP data transfer from server for a while(kind of frequency) , then Server sends out double Acks again.

But there were also some time intervals, the data transfer from server looked normal without any double Acks from server

 

In this case, no Dup Ack problem from user's side.

 

I appreciate your help very much.

 

regards,

PV

 

 

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