["Bob DeBolt" <bob.debolt@xxxxxxxxxxxxxx>]

Greets

I am contending with an ISP on behalf of a client.

Over the last number of months there have been numerous
outages but most notably there are "pulses" that seem to 
buffer data and then release it in a burst. The two critical
systems the client employs are Citrix and VOIP, needless to 
say that even small network stutters cause serious problems.

The issue I am dealing with is this, no matter how much traffic 
evidence the ISP is given,  showing an issue at a Cisco 3600 series 
router they seem to lack the ability to clearly understand or perhaps
accept what is going on or where try and "fix" the issue. It appears 
from my dealings with them that it is likely an "executive view"
of their network traffic patterns will help them.

I am seeking preferrably a single piece of graphical software that can 
show this router problem on preferably Linux / OpenBSD.

Any experience with this type of issue is welcome.


Bob