Ethereal-users: [Ethereal-users] About Trouble Shooting

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From: "Okawa, Satoshi, J-Phone" <Satoshi.Okawa@xxxxxxxxxxx>
Date: Tue, 18 Feb 2003 13:03:39 +0900
Dear Ethereal Support,

I'm using Ethereal on Windows XP and Windows2000.
I'm glad to use this ethereal tool because we can analyze PPP 
of Packet Switch and Circuit Switch data communication services 
using our 3G mobile products.

We J-PHONE launched the data communication services above last December.
By connecting between PC and mobile phone via USB cable, 
we can connect to the internet.

But I have one problem.
During negotiation of PPP, that is during dial-up procedure, 
the Ethereal actually work well.
But after completion of that procedure, 
I can't browse on Internet Exploler if and only if the Ethereal is active.
When I stopped or closed the Ethereal tool, I can browse with no problem.

Could you please give me some information about this problem?

I'm sorry I can't write English well.


Best regards,

=======================================
J-PHONE Co., Ltd.
Handset Development Group
Satoshi Okawa
E-mail:satoshi.ohkawa@xxxxxxxxxxxxxx
TEL: +81 3 6403 2581
FAX: +81 3 6403 2913 
=======================================